Business Phone System
Add-onStop running your business off your personal cell. Get a dedicated number that keeps work separate, records every call, and catches the ones you miss.
Why put a real number on your business
Four things a separate business line does that your personal cell cannot.
Keep work off your personal phone
Get a separate number for the business. Your clients call and text one line, and you can put it down after hours without missing a real customer.
Catch the calls you miss
When you are on a mower and cannot pick up, the AI receptionist answers, takes down who called and what they need, and saves it as a lead in the app.
Remember every call
Call recording is on by default, so every conversation is saved and played back in the app, with an AI summary attached to the client. You never forget what you promised.
Get paid by text
Send invoices, estimates, and receipts to clients by text from the day your number goes live, so a job wraps and the bill is already in their pocket.
A real business line, with recording
Your number is a real phone line. Clients call you, you call them back, and every call is logged. Turn on recording and you get in-app playback and an AI summary on the client.
- ✓Make and receive real phone calls
- ✓Pick your own number, by area code or prefix
- ✓Call recording with in-app playback (on by default)
- ✓Callers hear a recording notice, for consent
- ✓Click-to-call from any client record
- ✓Full call history linked to client activity


An AI that catches missed calls
BetaSet it to ring your cell first and answer when you cannot pick up. It talks to the caller, writes down what they need as a lead, and hands you a summary and full transcript. A missed call stops being a lost job.
- ✓Ring your cell first, AI answers on a miss (or set AI-first)
- ✓Give it your services, hours, and service area
- ✓Captures caller name, address, service, and urgency as a lead
- ✓Transfers the call to you when it should
- ✓Post-call summary and full transcript on the client
Early beta. The AI receptionist is included at no extra cost. It works, and it is still improving, so we recommend keeping call forwarding to your cell as the primary route and letting the AI cover the misses.
Texting, done the honest way
Incoming texts land in the app the day your number goes live, and you can send invoices, estimates, and receipts by text right away. Free texting back and forth with clients from your own business name turns on once carrier verification finishes, usually 1 to 3 weeks. We start that process for you at signup.
- ✓Receive client texts from day one, threaded per client
- ✓Send invoices, estimates, and receipts by text immediately
- ✓Free-form two-way texting unlocks after carrier verification
- ✓Every message attaches to the matching client automatically
Carrier verification (A2P 10DLC) is a US requirement for texting from a business number. It is not a Grass Go limitation, and it applies to every provider.

Every call and text on the client
The phone system is not a separate app. Calls and messages match to the client by number and show up in their activity, so your phone log doubles as a service history.
- ✓Calls and messages linked to client records
- ✓Client activity feed shows the full communication history
- ✓Send invoices and estimates straight from a client
- ✓Start a call or jump to a client's thread from anywhere in the app

Hear the AI receptionist yourself
Call our demo line and Grass Go’s AI answers a mock customer call. It takes down the caller’s details as a lead and texts a recap. It is a real number, so try it right now.
Call (309) 252-4092This is a demo of the AI, not your business line. Standard call rates apply.
What shows up in the app
Once your number is provisioned, two new tabs appear in the bottom navigation: Chats for text conversations and Calls for your call log and dial pad.
- ✓Calls tab: call history, dial pad, and click-to-call
- ✓Chats tab: incoming texts and outgoing invoices and estimates from day one
- ✓Phone & Calls settings: forwarding, recording, and the AI agent
- ✓Client detail: every call and message for that client, inline
Free-form replies in Chats open up once carrier verification completes. Until then, the Chats tab sends invoices, estimates, and receipts.

Get started with a business phone number
$24.99/ month
Includes a phone number you pick, 100 call minutes, 100 SMS, call recording, and the AI receptionist (beta).
Register for Phone SystemCalls, the AI receptionist, and incoming texts go live the same day you activate. Free-form texting from your own business name unlocks after carrier verification, typically 1 to 3 weeks.
Related
See every feature in detail
Scheduling, invoicing, AI estimates, map view, and the full app.
Read more →How Grass Go pricing works
The core app is free. The Phone System and Website are the only paid add-ons.
Read more →Talk to us
Questions about phone provisioning, registration, or anything else.
Read more →