Business Phone System

Add-on

The Grass Go Business Phone System is an optional dedicated phone line for your lawn care business. It gives you a real business number, two-way calling and SMS, call recording, and an AI receptionist that answers when you can't. Every call and text is attached to the matching client record automatically, so your phone log doubles as a complete service history.

Grass Go Chats screen on iPhone, threaded SMS conversations with clients

Send & Receive Texts

Real two-way texting from your business number. Clients text you, you text them back. Threaded conversations with delivery tracking so you always know your message was received.

✓Two-way SMS and MMS messaging
✓Threaded conversations per client
✓Delivery status tracking
✓Send photos and attachments via MMS
✓Send invoices and estimates via SMS

Make & Receive Calls

Your business number is a real phone line. Clients call you, you call them back, all through your dedicated number. Every call is logged with optional recording and playback built into the app.

✓Make and receive real phone calls
✓Clients call your business number directly
✓Call recording with in-app playback
✓Click-to-call from client records
✓Dial pad with client search
✓Complete call history linked to client activity

Grass Go Calls screen on iPhone, call history with incoming, outgoing, and Voice Agent calls

Grass Go Call Details on iPhone, AI Voice Agent recording, duration, and post-call summary

AI Receptionist

Beta

An AI-powered call handler that answers your business line when you can't. Configure how calls are routed, provide your business context, and get post-call summaries with full transcripts.

✓Configurable routing: owner first, AI first, or owner only
✓Provide business name, services, hours, and area
✓Transfer calls to you when needed
✓Post-call AI summary and full transcript
✓Call intake details logged automatically

Early beta. The AI receptionist is included at no extra cost with every phone system subscription. It's functional but still improving. We recommend using call forwarding as your primary routing and the AI as a fallback while it matures.

Integrated with Your Business

The phone system is not a separate app. Calls and messages are linked to your client records, visible in activity feeds, and connected to your billing workflow.

✓Calls and messages linked to client records
✓Client activity feed shows communication history
✓Send invoices directly via SMS
✓Compose messages from client detail
✓Phone number visible on all client contacts

Grass Go SMS thread with a client, MMS photo updates and an Invoice.pdf attachment sent inline

What You Get in the App

Once your phone number is provisioned, two new sections appear in the app's bottom navigation: Chats for SMS conversations and Calls for your call log and dial pad. Everything is ready to use immediately.

✓Chats tab: threaded SMS conversations with all your clients
✓Calls tab: call history, dial pad, and click-to-call
✓Phone & Calls settings: configure call forwarding, voicemail, and the AI agent
✓Compose button: start a new message or call from anywhere in the app
✓Client detail: see all calls and messages for each client inline

Grass Go app with Chats and Calls tabs in bottom navigation

Get started with a business phone number

$24.99/ month

Includes a dedicated phone number, 100 call minutes, 100 SMS, call recording, and the AI receptionist (beta).

After registering, we'll reach out to finalize setup. Provisioning typically takes 1–3 weeks.

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Also available on iOS