Delete Your Grass Go Account

This page explains how to request deletion of your Grass Go account and the data associated with it. Grass Go is operated by Grass Go. If you have any questions, contact us at grassgomarketplace@gmail.com.

Delete your account from the app

You can permanently delete your account at any time, directly within the Grass Go app:

1. Open the Grass Go app and sign in.
2. Open the navigation drawer and go to Settings.
3. Tap Delete Account.
4. Confirm by re-entering your password when prompted, then confirm the deletion.

Deletion is immediate and permanent once confirmed.

Request deletion by email

If you cannot access the app, email grassgomarketplace@gmail.com from the email address on your account with the subject "Delete my account." We will verify your identity and process the deletion within 30 days.

What gets deleted

Deleting your account permanently removes the data we hold for your account, including:

• Your business profile and logo
• All clients and their contact information
• All properties and service plans
• Schedule and visit history
• Conversations, messages, and call logs
• Invoices, estimates, and drafts
• AI assistant sessions
• All uploaded photos and files
• Your Firebase authentication identity

What is retained

A limited internal audit record of the deletion is retained for operational and compliance purposes. Financial records (such as invoices and payment history) may be retained by our payment processor, Stripe, for the period required by applicable tax and accounting law. Physical letters already in transit or delivered via postal mail cannot be recalled. These retained records are kept only as long as required by law and are not used for any other purpose.

For full details on how we handle your data, see our Privacy Policy.